As set out in the Consumer's Protection and Defense Code, this company has a complaint book available for you.

Dear customer, in order to assist you in the best way, we ask you to provide us with details about the situation that has given rise to your claim. Please provide us this information in the comment section (up to 4000 characters):

- Name with which you registered the purchase

- Contact number

- Mail

- Detail of the product or artwork related to the claim.

- Date of the problem.

- Time the problem occurred.

- Describe the facts of the problem.

- Detail of the problem that led to the filing of the claim.

- Attach support files (photos, videos, or documents) using a non-expiring link.

Your collaboration is essential to resolve this situation quickly. 

Thank you for your understanding.